Last Updated: 21/03/2025

At BookMyIce, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website.

 

1. Information We Collect

When you visit or interact with BookMyIce.com, we may collect the following information:

• Personal Information: Name, phone number, email address, delivery address, and payment details when you place an order.

• Browsing Data: IP address, browser type, device information, and pages you visit.

• Cookies & Tracking Data: Information collected through cookies to improve your experience.

 

2. How We Use Your Information

We use the collected data for the following purposes:

• Order Processing: To confirm, process, and deliver your orders.

• Customer Support: To respond to inquiries, resolve issues, and provide better service.

• Marketing & Promotions: To send offers and updates (only if you opt-in).

• Website Improvement: To analyze user behavior and enhance website functionality.

• Security & Fraud Prevention: To protect against unauthorized access and fraud.

 

3. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences and login details.

• Analyze website traffic and performance.

• Show relevant advertisements.

You can manage or disable cookies in your browser settings. However, disabling cookies may affect website functionality.

 

4. Data Protection & Security

We implement strict security measures to safeguard your personal data. Only authorized personnel have access to your information, and we never share or sell your data without your consent.

5. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share it with:

• Trusted Service Providers: Payment gateways, delivery partners, and analytics services to fulfill orders and improve our services.

• Legal Authorities: If required by law for fraud prevention or legal compliance.

 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we recommend reviewing them before sharing your data.

 

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your data.

• Opt out of marketing communications.

• Request deletion of your personal data (subject to legal requirements).

 

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our site means you accept these changes.

 

By using BookMyIce.com, you agree to our Privacy Policy. If you have any questions, please contact us.